Commercial FAQs

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In short, there’s not much around electrical installation, maintenance, fault finding and repair that we don’t do. What we cover includes:

  • Call-outs for fast fixes, repairs and faults
  • All forms of electrical maintenance
  • Rewires
  • Lighting advice, design and  installation
  • Security and emergency lighting
  • Most types of heating repairs and installations
  • Advice and design for building alterations and extensions, change of use
  • Office and premises management systems
  • PAT testing
  • Electrical safety inspections

We pretty much cover all areas and we’ve worked in most types of buildings and external premises, in most types of industries and in many different public service sectors. We’ve worked in factories, light engineering, offices, hotels, pubs, schools, hospitals etc.

If you want advice or you have any questions, just give us a call now on 0116 2873226 and we’ll be pleased to help

  • We always suggest you start with safety. Electricity is dangerous. It’s obvious but it’s still a common cause of accident in the workplace. Shocks can occur from faulty wiring or sockets. Electrical faults are an all too common source of fires. So you must have complete confidence in your electrical contractor.
  • Then you want reliability. You want to know you won’t have faults to cause disruption to your business operations at critical times. You want the peace of mind to know you can pick up the phone and get help fast should you ever need it.
  • Finally, you want value for money. That comes as much from getting the right advice about the design of your electrical installation as it will from getting the keenest price for the work done. You need advice on how to get the best energy running costs as well as good value for money for the installation itself.

The NICEIC registration protects customers from un-sound or un-safe electrical work quality by enforcing a strict system of regular assessment. A good electrician should definitely have this in place. (NICEIC stands for the National Inspection Council for Electrical Installation Council and it’s very widely recognised).

The quote you receive should make all of the following crystal clear:

  • That the contractor totally understands the work you want to be done
  • What the contractor will and won’t do
  • What you need to do for the works to happen (do you need to create access, move plant or machinery etc.)
  • How much downtime will be necessary where this is relevant, or how they will fit around your working schedule
  • Exactly what the price is and what is or isn’t included

In short, it should give you complete confidence you know exactly what services you’re going to get and exactly what you’ll have to pay. There should be no hidden extras.

For smaller projects ask for a price over the phone, although you may need to accept that the electrician may not always be able to give a precise remote diagnosis where you have a fault or a problem. Always ask for the price at the earliest practical opportunity, it leaves less room for dispute.

As you know it will depend on a range of factors; some electricians have more experience in particular fields, some just work more quickly. Be wary of cheap prices because poor quality can lead to faults, which can lead to danger to your team or downtime in your workplace.

In general, good quality installations will be fault-free and trouble-free for more than 20 years so it’s well worth a reasonable investment. Good quality rarely goes with the cheapest price so we don’t expect to be the cheapest in the market as we won’t cut corners on quality and reliability.

It’s true that some parts of electrical installations are now easier to fit with the use of, for an easy example, modern fuse boards. But there are often alternative ways to achieve the same safe result and an experienced electrician can make the correct judgement to balance cost against reliability. Longer-term, your installation may need to give the flexibility to meet new requirements as your business changes and grows.

The short answer is that if electrical cables are undisturbed, they’ll probably carry on working. However, that ignores safety and the challenge is that if you have a fault with old wiring, it may need a complete replacement quickly and that can be disruptive.

If you know when the wiring was installed or last upgraded, a good electrical contractor can tell you what the likelihood is that it will need to be modernised, although there’s no substitute for a good electrical safety inspection.

Glenfield Electrical will give you a free electrical safety inspection together with a free energy assessment that will tell you whether you could reduce your ongoing energy costs and how economical it will be to do that when compared to the initial capital investment.

Not at all. The right advice will balance reliability with the whole life cost of energy (including running costs). A safe installation and safe maintenance will also mean good quality work. That means you’ll have peace of mind and far fewer chances of faults arising that may disrupt your business.

  • Our work has a comprehensive, insurance backed guarantee. But in simple terms, if you have a problem, just ask and we’ll resolve it quickly. We hate having unhappy customers.
  • Our commercial experience means you’ll get the right solutions to suit your business, now and in the future, balancing economy against reliability as it best works for you (as long as it’s totally safe).
  • You’ll find we’re completely reliable – we’ll be there when we say we will and we’ll meet your deadlines
  • You’ll have minimum disruption to your business. Yes the work has to get done but we’ll be very aware that you have work schedules to meet and customers to look after.
  • Your quotes will be clear, yet comprehensive and easy to understand. If you have to change the specification mid-project we’ll always agree the price variation upfront so there are no shocks when the invoice arrives.
  • We’ll follow all the health and safety rules so you’ll have no worries about accidents on your premises or breaches of the Health & Safety rules
  • You’ll get a full briefing when we’ve finished so you know how to operate all your electrical appliances
  • You’ll find all our team are used to working in a commercial environment and they’re all uniformed, CRB checked, polite and professional.
  • If you ever need to contact us there’s always someone in our office during working hours waiting for your call.
  • We’re fully and comprehensively insured so you have complete peace of mind.
  • Whatever the technology, however your company wants to manage your environmental policy for energy, we can advise you. Not just on the basis of theoretical calculations, from practical experience as well. You can view the extensive range of technologies available at our showroom in Nuneaton.

It’s fair to say if you’ve used an electrical contractor for a number of years they will know how and why a particular installation was designed as it was. That helps them when it comes to maintenance, fault finding or making changes.

However, given your electrical installation is well thought out, organised and the work is good, any well experienced commercial electrician will be able to work with what’s already there. In any case, an initial safety inspection will allow your new contractor to familiarise themselves with all they need to know.